FAQ
Frequently Asked Questions (FAQ)
π¦ How can I track my order?Once your order has been shipped, you will receive an email with your tracking number. You can use it to track your package online at any time.
β©οΈ Can I cancel or return my order? Yes! You have the right to cancel your order within 14 days of receiving the goods β without giving any reasons. Just send us an email and we will take care of it.
π³ What payment methods do you accept? We accept all common payment methods, including credit card, PayPal and other secure options.
πΊ Are your products of high quality? Yes! At FOMI, we place great importance on quality. We carefully select our home decor and vases so that you only receive the best.
π¬ Is your question not listed here? No problem! We are happy to help you personally. Simply contact us via the "Contact" tab and we will get back to you within 12-36 hours.
β¨ When does the pre-order start?
Our pre-order opens in September 2026. Until then, we invite you to discover FOMI and our collections β and choose your favorites.
Stay tuned β something special is on its way.
We look forward to hearing from you! π