FAQ

Frequently Asked Questions (FAQ)

📦 How can I track my order?Once your order has been shipped, you will receive an email with your tracking number. You can use it to track your package online at any time.

↩️ Can I cancel or return my order? Yes! You have the right to cancel your order within 14 days of receiving the goods – without giving any reasons. Just send us an email and we will take care of it.

💳 What payment methods do you accept? We accept all common payment methods, including credit card, PayPal and other secure options.

🏺 Are your products of high quality? Yes! At FOMI, we place great importance on quality. We carefully select our home decor and vases so that you only receive the best.

📬 Is your question not listed here? No problem! We are happy to help you personally. Simply contact us via the "Contact" tab and we will get back to you within 12-36 hours.

✨ When does the pre-order start?
Our pre-order opens in September 2026. Until then, we invite you to discover FOMI and our collections – and choose your favorites.

Stay tuned – something special is on its way.

We look forward to hearing from you! 😊